Wrap-up & close

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At completion…

Ensure learners are on-track to complete the final assessment successfully.

Provide prompts, reminders, tips and links to support resources.

Ask for feedback, invite learner reflections on the skills they have developed, and sign-off in a positive way

Leave a positive final impression: Close and sign-off

Observe, discuss and reflect on your own practice.

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Many facilitators don’t spend the time needed to end the learning journey well. This is the time when learners are busy completing final assessments, course evaluations and reflections on their own experience. They might also be wondering what’s next? Often (first and) last impressions count. So stay involved, active and present until the very end.

This section focuses on three areas: the final assessment, end of course communication, and your own personal reflection.